Author of Useful Belief and The Ultimate Book of Influence — on practical thinking, communication and shifting how people perform.
Chris Helder is the author of multiple bestselling books on belief, influence and communication, and one of the most-booked corporate keynote speakers in Australia. His framework around 'useful belief' — the idea that what we choose to believe shapes what we actually do — has been adopted by major organisations across most industries.
His keynotes are sharp, well-paced and immediately practical. Audiences leave with specific techniques they can apply that week, particularly around sales conversations, leadership communication and the daily mental work of operating well under pressure. He's a strong speaker for sales-led organisations and any audience that includes people who influence outcomes through how they communicate.
For event organisers, Chris is a strong fit for sales kickoffs, leadership conferences, financial services events and in-house programs where the brief is practical mindset and communication content delivered by a confident, experienced presenter. He works internationally.
Chris Helder is a keynote speaker based in Queensland who speaks on leadership, motivation and sales. Book through Executive Speakers Australia.
How useful belief changes how you look at work and the customer experience. In this dynamic keynote presentation, emphasis is placed on delivering high energy, laughter, and entertainment while providing actionable takeaways for immediate implementation within the team's workplace.
Divided into two main segments, the first focuses on cultivating a mindset centered on Useful Belief, challenging individuals to reframe challenging aspects of their professional lives and empowering them to seize opportunities with a positive outlook. The second segment addresses strategies for recognising and adapting to different personality styles, enabling the audience to enhance their effectiveness in interpersonal interactions.
Ultimately, attendees gain insights into self-awareness, understanding colleagues, and the significance of maintaining a constructive belief system when dealing with diverse personalities. Key takeaways:
* Realising the power of re-framing through the Useful Belief technique
* Understanding how we can re-frame our perception of different personality styles
* Improve the customer experience through mindset and curiosity
* Increase resilience in the team
This keynote presentation explores the potential for enhancing influence and improving customer relations through the application of the FORD technique (family, occupation, relax, dreams). By delving into what truly matters to customers, this approach aims to elevate the customer experience and bolster rapport. Moreover, the presentation delves into the nuances of body language, offering insights on how to establish quick rapport and interpret subtle cues that can significantly impact daily interactions.
Key takeaways:
* Gain rapport quickly by learning the art of matching body language
* Understand what drives your customer to increase results
* Learn to read simple body language cues to help navigate every interaction
* Know the body language 1%ers that change the customer experience.
Total radical responsibility and the five steps to igniting the team. In this keynote presentation, Chris offers a dynamic and engaging approach to re-igniting teams during challenging times, outlining five crucial steps for success. Through compelling storytelling, humor, and high energy, Chris leads audiences through the process of acceptance, taking radical responsibility, gaining perspective, fostering engagement, and achieving clarity.
He emphasises the importance of moving past denial and blame, towards ownership and embracing change, while encouraging teams to shift from self-loathing to a positive outlook. By focusing on excellent customer engagement and breaking free from resigned attitudes, Chris empowers organisations to reignite their inner spark and thrive in the face of adversity. Key takeaways:
* How Useful Belief changes how you look at work and the customer experience
* Immediately take charge of the situation you are in
* Take radical responsibility for your part in the adversities you face
* Gain perspective and clarity on the goal setting moving forward
* Re-discover the purpose of why you do what you do
The art of reading the client and winning the business. In this session, Chris offers insights into the evolving landscape of effective selling amidst the complexities of modern society. While the fundamentals of selling remain unchanged, Chris adeptly navigates advanced selling methodologies, making them accessible and applicable for the team.
Through a series of techniques, Chris facilitates mastering curiosity, establishing profound rapport, distinguishing from competitors, and effectively closing sales. By emphasising the importance of understanding clients and securing business, Chris equips the team with valuable strategies for successful selling endeavors. Knowing the right questions to ask to increase the customer experience. Key takeaways:
* Understanding how to separate out from competition using
* “Equalise then separate”
* Dealing with objections and the power of curiosity language
* Tools for winning the business
Relatable, great practical frameworks for both personal and professional lives, energetic and enthusiastic. He also tailored the content for our group.South Burnett CTC Inc.
Chris Helder was exceptional. He brought so much energy to our region and was so generous with his time at all six of our events. The feedback from our attendees has been amazing – thankyou!!Bass Coast Shire Council
Chris Helder's presentation was one of the highlights of our conference. High energy, highly relevant and everybody is still buzzing!Vita Group Limited
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